kiriya 88 Privacy Policy

1 What Information We Collect

1.1 Identity Information

During account registration, kiriya 88 collects the following information from you:

• Full name
• Date of birth (for age verification)
• National ID or passport number (where applicable)
• Email address
• Mobile number
• Residential address

1.2 Financial Information

To process deposit and withdrawal transactions, we collect information related to your payment method, such as your bKash, Nagad, or Rocket account number. We do not retain any financial details beyond the minimum information required to verify and complete payment processing.

1.3 Technical and Usage Information

When you use the Platform, certain technical information is collected automatically, such as IP address, browser type, device type, operating system, date and time of page visits, and logs of your activity on the Platform.

2 How We Collect Information

kiriya 88 collects information in the following ways:

• Directly provided: Information you give us yourself when registering, logging in, making deposits or withdrawals, or contacting support.
• Automatic collection: Technical information collected automatically through cookies, web beacons, and log files.
• From transactions: Relevant information received from payment service providers during deposit and withdrawal transactions.
• Third-party verification: Information may be obtained from third-party verification services when required during the identity confirmation process.

3 Purpose of Using Information

The information collected is used for the following purposes:

3.1 Account Management

Your identity information is used to create and manage your account, verify login, and maintain security.

3.2 Financial Transaction Processing

Financial information is used to verify deposit and withdrawal requests through bKash, Nagad, and Rocket, and to complete transactions successfully.

3.3 Customer Support

Your information is used to provide accurate assistance through 24/7 live chat and email support. Our support team provides service in both Bengali and English.

3.4 Security and Fraud Prevention

Technical and transaction information is analysed to detect unusual account activity, prevent fraudulent transactions, and maintain the overall security of the Platform. All communications are secured through SSL encryption.

3.5 Service Improvement

Aggregate usage data is analysed to review the overall user experience and improve the Platform's design and functionality.

3.6 Legal Compliance

Necessary records are maintained to comply with applicable laws and regulations.

4 Data Storage and Security

4.1 Retention Period

Information is retained for as long as your account is active and as long as necessary to provide the service. Even after an account is closed, certain information may be kept for a defined period due to legal obligations or dispute resolution requirements.

4.2 Security Measures

kiriya 88 applies industry-standard security practices to keep your information safe:

• All data transfers are secured through SSL/TLS encryption
• Stored data is kept in encrypted form
• Account access is controlled and reviewed periodically
• Security audits are conducted regularly
• Staff are trained on data protection

However, it is not possible to guarantee complete security when transmitting information over the internet. While we take all reasonable measures, we cannot accept full responsibility for protection against unauthorised access or modification.

5 Sharing Information with Third Parties

kiriya 88 does not sell your personal information to any third party. Information may be shared in the following limited circumstances:

5.1 Service Providers

Only the necessary information is shared with selected third parties for payment processing (bKash, Nagad, Rocket), identity verification, and technology services. These organisations operate under strict confidentiality agreements and may not use the information for any other purpose.

5.2 Legal Obligations

Information may be disclosed as required by law in response to a court order or a lawful request from a government authority.

5.3 Fraud Prevention

Relevant information may be shared with the appropriate authorities in the investigation of serious fraud or illegal activity.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred, but compliance with the terms of this Policy will remain mandatory.

6 Cookie Policy

Cookies are small text files stored in your browser. kiriya 88 uses the following types of cookies:

6.1 Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. Without them, the Platform cannot function properly.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language or display settings) so you do not have to set them again each time.

6.3 Analytics Cookies

Aggregate data is collected to understand which parts of the Platform are used most. This information is anonymous and is used only to improve the service.

You can disable cookies from your browser settings, but doing so may limit some functionality of the Platform.

7 User Rights

As an account holder at kiriya 88, you have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. We will provide that information within a reasonable time.

7.2 Right to Correction

If there is an error in the information we hold about you, you may request a correction. Many details can be updated directly from your account profile; for special cases, you will need to contact support.

7.3 Right to Deletion

After closing your account, you may request that certain information be deleted; however, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. However, in some cases, accepting the objection may make it impossible to provide the service.

To exercise these rights, contact our support team directly. We always try to respond reasonably. To learn more about responsible conduct, read our Responsible Gaming Guidelines.

8 Protection of Minors

All services at kiriya 88 are exclusively for persons aged 21 or above. Information from minors is not knowingly collected or processed. Age verification steps are taken during registration, and additional verification may be requested if needed.

If you believe that information from a minor has reached us by mistake, please notify our support immediately — that information will be deleted promptly.

9 Policy Changes

kiriya 88 reserves the right to amend this Privacy Policy as needed. For significant changes, notice will be sent to your registered email address or posted on the Platform. The effective date of the updated policy will be shown at the top of the page as the "Last Updated" date.

If you continue to use the Platform after changes are made, you will be considered to have agreed to the revised Policy. If you do not wish to use the service after a policy change, you may request account closure. To learn more about our services, visit our About Us page.

10 Contact

If you have any questions, comments, or requests regarding your information related to this Privacy Policy, please contact us: